Business trends in the 20th century. The success of an organization. How to manage change? How to predict the quality of decisions? Management and mismanagement styles. What makes a good manager? Defining decisions. How to predict the efficiency of decision implementation? Responsibility and accountability. Basic conflicts in organizations. Corporate life cycles. Normal and abnormal problems in the life cycle. Major changes during the life cycles. Managing corporate life cycles. What are the main factors for vitality and business competence? Management styles and life cycles. Inappropriate organizational structure as a reason for aging. Mergers and acquisitions. Change resistance and how to overcome it? Organizational therapy.

A special educational program based on previous seminars, training sessions and workshops combined with marketing and project management. Tailor-made education.

Motivation in organizations. Main theories of motivation. Application of motivation theories in practice. Organizational aspects of motivation. How to motivate employee behavior through a reward system? Integrative motivation. Reward system structure. Variable pay systems. Monitoring and measuring performance. Rewarding goal achievement. Recognition programs. How to motivate people with different styles?

Management roles (producing results, administering, entrepreneurship, integrating). How to increase the probability of making a good decision? Definition of a decision and how to have it implemented? How to avoid the situation where teams are debate clubs? How to compose a team? Constructive feedback. Learning environment and how to develop it? Discipline and rules for integrating teams. When a team becomes a synerteam? Synerteam roles and why they are necessary. Eight steps of team decision-making. How to build creativity in teams? Level of enthusiasm during teamwork. Traditional and team decision-making process. Principles and techniques for leading a team. How to be a successful integrator? Criteria for determining personal and team tasks. Synerteam reports and their importance. How to gain trust and support for teamwork from the top? The most important conflicts in teamwork. Convergence of opinions. Constructive conflicts. Continuous running of teams in an organization. Parallel structure for continuous improvement.

Potential improvement points in organizations, and their analysis. Improvement of communication among managers and creating a climate suitable for teamwork. Creation and explanation of cause-effect chain of problems in an organization. Need for change and change process initiation. Determining the position in the life cycle. What are the main problems, which prevent the change and growth of an organization? What can be done better in: climate and attitudes, organizational structure – responsibilities, authority delegation, planning and budgetary system, managerial information system, marketing, sales, purchasing, production, R&D, human resources development, accounting, finance? Setting priorities. Action plan for identified problems. Strategies for problem solving.

Managing conflicts, understanding cultural differences, context and sense. How to recognize the emergence of a conflict? Description, analysis and recommendations for solving the usual kinds of conflict. Conflict of styles. Conflict of values. Conflict of interest. Ethical conflict. Different understanding of words. Conflict of perception. Conflict of different time frame. Ego conflict. Organizational function conflict. Conflicts in corporate life cycle. What to do in a situation of destructive conflict? Model of managing conflicts and practical usage.

Model for improving communication with people who are different from you. Managerial styles and their dimensions. How to identify the dominant style of a person whom we are meeting for the first time? How to improve communication among people with different styles? Basic of non-verbal communication. Body language. Communication channels – NLP. Value system, how to identify it and use it in communication? Business negotiation, principles, strategies and tactics. How to conduct meetings? Rules for disciplined discussion. Structural approach for decision-making. Presentation planning.

Flexibility and controllability. Growth phases. Typical mistakes during growth and how to recognize them? How to avoid problems during the life cycle. How to reach Prime faster? How to decentralize without losing control? How to introduce a system without losing entrepreneurial spirit? From entrepreneurship to professional management. What should be the life-cycle path? Management styles during the growth. Mergers and acquisitions. Normal and abnormal problems in the life cycle. Organizational therapy.

Basics of organizational life cycles. Organizational therapy. Causes of organizational aging. How to organize short and long-term functions in an organization. Mergers and acquisitions. Diagnosis and mission development as input for restructuring. Analyzing and grouping sources of income. Structuring the organization on the logic of profit. Analysis of business processes. Implementation of profit logic and control. Incentive system development. Designing an accountability system.

Basics of strategic planning. Vision, mission, policies, goals, strategies, objectives, tactics, action plans. Main factors which influence the strategic position of a company. SPACE – strategic position analysis. Explanation of results. Criteria for strategy development. Criteria for grouping several goals into one strategy. Source of income and competitive advantage analysis. Setting priorities. Creation, modification and operationalization of business strategy. Creating your own strategy. Operationalization of objectives. Strategic plan and implementing strategies.

Work on specific problems. Steps prior to laying down organizational structure. Analysis of potential improvement points. Basic elements of a company mission. Company policy. Analysis of existing organizational structure.

Leadership context. Principles of leadership and cooperation improvement. Spiral dynamics leadership principles. How to deal with extraordinary people. How to deal with difficult people. Business dilemmas and their solving. Business ethics and ethical dilemmas. Meeting integration and decision-making. Time management – managers and subordinates. Defining tasks and control of implementation. Delegation. Conflicts during leadership process. Managerial styles and corporate life cycles. How to prepare and train new subordinates. Motivation and incentives for subordinates. How to improve the performance of subordinates? Goal and objective definition. Project management. Board meetings.

Introduction to accounting and finance. Financial and managerial accounting. The accounting equation. Business transactions. Income statement, balance sheet, cash flow. Assets - fixed, current. Claims, long-term liabilities, current liabilities. Accrual basis accounting, matching principle. Depreciation. Merchandising and the accounting cycle. Cost of goods sold. Financial ratios – gross margin percentage, inventory turnover, current ratio, acid-test ratio, ROCE. Valuation of stocks (FIFO, LIFO). Cash flow, indirect method. Cost-volume-profit analysis. Manufacturing accounting. Master budgeting. Working capital management. Business financing. Accountability system for profit, excellence and service centres.

How to sell products and services which are usually not sold but require investigation, rethinking and long relationship. Sales call phases. How to use questions? How to present the advantages of your product or service? Sales call planning. What do you need before the call? What kind of problems are you solving for the clients? Why is the client not right when complaining about the price? What are the benefits you are giving to the clients? How to plan advantage in the process of selling? What are the risky questions? How to make a client unsatisfied with the present situation? How to develop the need?

What is a project? Definitions and phases in the project life cycle. How to plan a project? How to run a project? How to form a project team? Plan development and budgeting. How to solve problems in projects? Tools for project management. MS Project.

Relationships between marketing and other company functions. Segmentation of target market – problems and opportunities. Determining target market – principles and techniques. Positioning of products and services – creating key selling points for market success. The role of market research. Creating a trademark. Principles and techniques for determining the marketing budget. Creating advertisements - how a good idea can send a bad message. Implementation of resources for promotion and communication with clients. Purchase of advertising space. Monitoring and analysis of results of marketing activities.

Managing intellectual capital – the key to successful business in the 21st century. The value of “invisible resources”. Are you managing what you should be managing? Management of knowledge currents – a new strategic concept which encompasses all functions of a company. “Invisible resources” as a hidden source for creating added value and increasing competitive advantage. Diagnosis of knowledge current processes.